How We Work, Step by Step

Everything starts with a visit. Our expert comes to your property at a time that suits you, inspects the problem first-hand and finds the actual source — not just the visible symptom.

• Full inspection of the affected area — roof, walls, bathroom, tank or foundation
• Measurements and photos taken, so your quotation is based on facts
• The cause explained to you in plain words, with the options available

After the survey you receive a written, itemised quotation — so you know exactly what will be done, with which materials, and what it will cost before any work begins.

• Scope of work broken down item by item
• Material and system specifications named — Polyurethane, Bituminous, Crystalline or Acrylic
• Expected timeline for the work, agreed with you in advance

Once you approve the quotation, our trained team carries out the work. Proper surface preparation and correct application are what separate a two-year result from a ten-year one — so we never rush either.

• Surface prepared first: cleaned, repaired and primed where required
• The specified system applied in the correct coats and thickness
• Work area kept tidy, with minimal disruption to your home or business

We do not just finish and leave. The completed work is reviewed together with you, so you can see exactly what was done and how to look after it.

• Joint walkthrough of the finished work, area by area
• Care and maintenance explained — what to do, and what to avoid
• Any follow-up requirements for your treatment set out clearly